Rates are reviewed twice a year and may need to be adjusted to reflect changes to our costs. We anticipate we may need to adjust these to cover raising costs related to COVID safety measures.

General Rates for families

These rate are reflective of travel costs to Wellington, Lower Hutt, Kāpiti, and Porirua. For clients further away, there typically is an additional travel surcharge.

2022 rates for families (includes travel):

Note we are currently reviewing these prices given the increase if travel costs.

Speech-language therapist

Senior Speech-language Therapist - Shannon Hennig

Communication coaching and mentoring

We are hiring an SLT coach and assistant who will be able to work under the guidence and supervision of a certified Speech-language therapist. Our SLT assistant provides the opportunity to have additional sessions at lower cost to families who have been seen by one of our SLTs in the past 3 months.

Our SLT coach also can provide longer sessions in the community when someone needs to practice taking their new skills into real-world settings like settings for example how to manage all of the steps of figuring out transport, which shops to visit, which questions to ask there, scripts for how to communicate in those situations, and communicate to key people if you are running late or need help. Often these are the most important sessions, but they typically needs 2-3 hours to plan and execute a plan in a calm way that allows the person to learn and process what is happening.

2022 Telepractice rates for families (no travel) over Zoom

These rates are higher for our senior therapist Shannon Hennig.

Please contact us directly for group sessions or if you would like information about our sliding scales for families.

Education, disability, and advocacy sector

Our rates vary for training, workshops, and consultation. Please contact us to discuss your needs and we can prepare a quote.

Schools may be interested in the Ministry of Education’s Professional Learning and Development (PLD) Service which funds approved faciliators. Shannon Hennig's facilitator profile can be found here.

Scheduling and cancellations

If you need to reschedule, please let us know as soon as possible.

If you need to reschedule, please contact us via email or text as soon as possible and we will do our best to reschedule the appointment. Please keep in mind that this may not always be possible given our commitments to other clients and the distances we often travel to see them.

Appointment length and format

Therapy session format depend on your situation typically 30-60 minutes for therapy and 1-2 hours for initial assessments.

An AAC assessment typically requires 3-8 sessions depending on how many different options need to be trialled. If public funding is sought, an assessment report is required and typically is takes 2-3 hours.

Typically some time is reserved for discussion or to allow everyone to practice various support techniques. The proportion of time dedicated to hands-on therapy activities and consultation will vary from session to session.

We request that one family member or relevant person be available to observe therapy and participate in activities to ensure that they understand how to facilitate communication throughout the week.


If you know we are travelling to see you and suspect that you or your child may be coming down with something, please text us the night before so we know to contact you before driving to the appointment - this will allow us to waive the last minute cancellation fee (or only charge for our transport if we have already left).

Clinicians also are responsible for monitoring that their own fitness and health is sufficient for work. This means that on occasion a session may need to be cancelled at short notice due to illness or unforeseen life events.

If you believe your clinician may have been exposed to a contagious disease during an appointment (i.e., if you or a family member becomes ill shortly after an appointment), please contact us in case we are scheduled to see any clients with suppressed immune systems later that week.


Payment by bank transfer is preferred. Cash is also accepted. An invoice will be emailed to you following the session via Xero accounting software (unless you request otherwise). We reserve the right to charge a late fee (5% payment owed) and cease treatment if outstanding payments remain unpaid. Statements and receipts are available by request.